The first step is to look at the typical complaints. Although you shouldn't give excessive importance to rude or abusive reviews, if this problem keeps popping up in the future, it's likely to affect far more clients than those who post complaints on the internet. It is possible to stop negative reviews from appearing online by rectifying the issue immediately.
Remove bad reviews
It seems so simple ask the site to delete the review! Unfortunately, removing negative reviews isn't as easy as it sounds. Websites aren't responsible for the content posted by users posts, as per Section 230 of Communications Decency Act.
No matter what you do, never hire anyone who promises to take down content from review websites. The companies that say they will accomplish this are likely trying to defraud you. Most people find that after they pay fight fake reviews to disappear, the content keeps coming back, and they have to continually pay to keep it at bay.
The majority of review sites have strict guidelines for removing content. The guidelines are generally listed in the Terms of Service. They will typically agree to take down content if they believe it is personally offensive or threatening. If you can prove that the person who wrote the review is a business competitor or someone against whom you're involved in a legal battle, or a fake user reviewer, the site will likely remove the content.
Be aware that the procedure for deciding to delete negative reviews is purely subjective, and the ultimate decision lies with the website. There is no guarantee that the website will be in agreement with your opinion of the review's content's inaccuracy. Reviews that sound reasonable and calm are very difficult to get rid of, regardless of how wildly incorrect they could be.
You'll need to alter your strategies, as well as your expectations for each website you're trying to get rid of content from. Below are some methods for a handful of specific popular review sites:
Angie's List
Angie's List won't remove any review in the event that it doesn't meet the following three conditions:
It was uploaded by one of the members. The poster asks to remove it.
The review's issue is addressed in the Complaint Resolution.
Angie's List verifies that the review was not authentically posted.
Your best option is to get in touch with the unhappy reviewer and cooperate with them to solve the issue.
It's a surprise that Angie's List users will remove negative reviews for businesses that take steps to correct the issue. Actually it is the most effective method of removing negative online reviews from Angie's List. It is also possible to win back customers who have been lost if you can make the reviewer satisfied.
Insider Pages
Make sure that you have deleted your listing so that you can remove any negative reviews on the company's Insider Pages website. If you're not yet able to create an account, you'll need to create one first, before searching the site for the name of your business. Once you have arrived at the website of your business you can click the "Claim Business” link.
After you've verified your account details, you can report a bad review as "abuse." Go to the review that you're interested in and select the "Report Abuse" button. Insider Pages employees will review the review to determine whether it's not in compliance with the company's Terms of Service. If it is, Insider Pages will delete the review. The review will be deleted in the event that it doesn't. It's not much you can do to dispute the site's decision. It is essential to consider other alternatives to address deal with negative reviews.
Insider Pages allows business owners to have the option of responding to customer reviews. This is a fantastic opportunity for customers to know how much you value your satisfaction and resolve any issues. Click "View/Update Your Business Profile" to respond. After that, click "Respond To Reviews" at bottom of page. When you're done with your response, click "Update Response" to save it. You can't respond to reviews written by burybadreviews members.
